Service 04

Billing Integrity & Contract Enforcement

Most shippers lose 3–5% of freight spend to unverified accessorials, fuel miscalculations, and detention claims that don't match the contract. We recover it.

What we do

  • Line-item audit on every carrier and 3PL invoice against your contracted rate sheet.
  • Dispute filing and recovery — we don't just flag it, we collect it.
  • Accessorial trending so the same overcharge doesn't keep happening.
  • Contract review and renegotiation when the rate sheet itself is the problem.

How we operate

01

Ingest the rate sheet

We model your contract — linehaul, fuel index basis, accessorials, detention tiers, minimums. The audit is only as good as the contract reference.

02

Audit every invoice

100% audit, not statistical sampling. Each line item is reconciled against the contract and the operational record (BOL, pickup/delivery times, weight, accessorial trigger).

03

Collect, then trend

We file disputes and follow them to recovery. Then we trend the patterns — if a carrier keeps billing the same wrong accessorial, the conversation changes.

Who it's for

  • Shippers spending $1M+ annually on freight with no internal freight-pay function.
  • Importers paying drayage and accessorial bills that have grown faster than their volume.
  • Brands with multiple carriers and no consolidated visibility into rate compliance.
  • Anyone who suspects they're being billed for detention they didn't cause.

3–5%

Typical Recovery vs. Spend

100%

Invoice Audit Coverage

30 days

Average Time to First Recovery

Common questions

How is this different from a freight-pay company?

Freight-pay platforms automate payment. We audit the substance — whether each charge is actually owed under your contract. We work with whatever pay platform you use.

What kinds of charges do you typically recover?

Unjustified detention, accessorials triggered without operational basis, fuel surcharges miscalculated against the contracted index, weight or dim reweighs, and rate misapplications on lane-specific deals.

How are you compensated?

Two options: flat retainer for ongoing audit, or contingency on recovered dollars. We'll recommend which fits your spend.

Do carriers push back when you dispute?

Routinely. That's the work. We have the documentation discipline and freight knowledge to win the disputes that matter and concede the ones we won't.

Want to talk through your lane?

Two ways to start — pick whichever's faster. No forms, no funnel.

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